Vinted Shoppers Share Frustration Over Sizing Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's garments but did not contact all users about the change.

Digital Channels Response

Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.

The company said the revised method more closely matches other platforms.

The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.

Measurement Approach Modifications

Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.

Member Accounts

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Required Changes

Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices following member complaints.